I have a problem with the Android App on http://www.necdisplay.com/p/option-cards/ops-drd the app gets frozen and we can’t do anything but restart the whole system. In the logs I’m getting these errors.
Error in Register: null, that means your player couldn’t reach CMS at this time and will make another attempt next collection interval (not necessary a problem, unless it persists in which case it might indicate connection issues)
What kind of content are you trying to display?
Perhaps you’d need more powerful device for this task.
We run a few of those devices and experience the same issue. During a further investigation we saw a very low cpu load. It turns out the gpu is not ideal for playing ambitious video content.
So far I can’t see a fix, except to exchange hardware or live with the makeshift of simple content, like images or not ambitious video content. Don’t perform any remote “desktop” access or actions which need higher amount of gpu power, if you don’t have physical access to the display which mounts the device, or you have lan access to the display itself (not the ops device) to reboot remotely, if the ops device stalls. … You can see the drain on resources by playing ambitious video content (i.e. with high sampling rate and/or moving gradients) in 1920 x 1080. Watch the rendering, then you’ll get an idea about the content you can play with this device.
On the other hand, with not so ambitious video content, we tested this device with a three region layout with Xibo animated text in one region, one big region with a mixed layout (videos, images, websites) and a sidebar layout with the Xibo analog clock and different images. We had this running for about 48 hrs w/o noticeable rendering issues. But at some point the device resources seemed to be also exhausted with this setup. For instance, Xibo did not update all content correctly all the time. We had to reboot the device to display layout updates sometimes.