I have an issue with the FLIP CLOCK used as timer, in the CMS & Layout preview, the timer I made for a specific date is working, but when pushed and viewed to my client displays it’s just displaying “00:00:00:00”
I already checked my set timezones in both the client and CMS, all are in sync and same timezone, but still the issue persists.
I already tried restarting the client and the client machine, but still the issue persists.
There are also no overlapping regions
I also tried “VERIFYING” all module, but still no luck.
CMS Version: 1.8.2
Client Version: 1.8.18
Please see attached screenshot for visual reference.
Alright, we’ll try to upgrade and see what happens.
No luck, for the changing of offset. I already tried later dates like August 20, but still no luck.
I also tried to check the FLIPCLOCK file (.htm) under the Xibo library in the client machine, and its running perfectly. I don’t know why the clock is not working, when viewed in the Xibo Client.
Maybe this issues is still worth checking for your team,
Hi @jcmacalindol
I’m no expert and it sounds to me like you know more about this than I.
But I was able to get a countdown working by setting the duration to however many seconds I needed it to count down. Hopefully this is what you were looking to do.
I haven’t thought of doing that, let me try it next time!
But I think we have different requirements, did you try setting the OFFSET with the same pattern as mine?.
Thanks for this though, I will definitely try your solution next time!
I did try using the offset with the same pattern as you did, but I couldn’t tell it was changing anything.
The clock always started with whatever I set the duration as.
My original requirements can be found here. https://community.xibo.org.uk/t/countdown-timer/7585
I’m hoping one day the Clock widget will have a timer option and allow you to set a future date and time and will automatically calculate the time that needs to be displayed on the timer.
I have been trying to replicate the issue you described but without success. Can you send me an exported copy of your Layout in a private message so I can try your Layout on my setup?
Thank you for bringing this to our attention. I have created a Bug report for this issue, the Development team will resolve the issue as soon as possible. I have included a link to the report for reference:
My apologies for any inconvenience while this issue is resolved.
Thank you for your message. I have created a Flip Clock with the below settings in CMS version 2.0.1 and found that it is showing the countdown without issue.
I have also set the Clock Face to 12h Clock and 24h Clock without an offset and was able to see the time in Preview layout. I would recommend upgrading your CMS to 2.0.1 to see if this resolves the issue. If it does not, please post the settings for your Widget as well as a screenshot of the zeroes you are seeing.
Thank you for the message and further information. You are correct that the V2-200 Player is also affected. A fix is currently in development and will be included in a future release of Xibo. Once again I appreciate the information you provided.
Regarding the preview shown in your image from the last message, the Offset is set to 2019-04-04 16:00. Can you change that to 2019-04-19 12:00:00 to see if the Preview then shows the correct Countdown? I ask because I still can’t replicate that in my 2.0.1 CMS:
