Error uploading file

[SusanGriffis]

Trying to upload file and getting application message:

There was an error uploading this file [Code 7]

[natasha]

Hello and welcome to the Community!

What is your installation method, Docker? Custom installation?
What version are you using?
What file type are you attempting to upload?
Is the file a valid extension, as per the Modules page?

If you are using a custom installation, then maybe check your php settings:

How do I upload files bigger than 2MB / How can I increase the upload file size limit?

Other symptoms include an error when uploading files: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data or simply the message true Xibo does not limit file upload size - but PHP does. You need to edit your php.ini file for your system to support large file uploads. By default, the php.ini file is in the following locations: Ubuntu (with Apache): /etc/php5/apache2/php.ini Ubuntu (with php-fpm - for example with nginx or lighttpd): /etc/php5/fpm/php.ini Wind…