I am looking to send a command from the CMS to the player using XMR on a custom setup. (not using docker)
I’m able to send a command such as start notepad and this works fine, however my shutdown command is throwing up an error on the player information screen “Cannot start Run Command: Object reference not set to an instance of an object.”
You’ll need to change the command definition in your Display Settings Profile, then allow enough time for the Player to collect from the CMS (or trigger that by running a Collect Now), before you can test, otherwise it’ll still be running the old command.
I’ve changed my collection interval to 1 minute and changed the shutdown command to yours, and given it about 10 minutes but I am still getting the same error. Is there any other possible cause for this?
Interestingly I have removed the command entirely from the CMS, now all players are reporting as Logged in. I’ve verified this by re-adding the command and then deleting it again.
The command name is simply Shutdown and the command itself is as seen in the previous posts.
This seems to happen regardless of how I configure the command, and the start notepad command which previously worked for me is causing the same error message.
So I firstly add the Command Definitions. Everything is fine, players report as logged in, even after waiting ~10 minutes or so.
As soon as I add the settings into Windows display profile, and wait for 2 minutes, all displays are Logged off. Then I send command to player and get the same error as before. There is nothing new in the Client Information panel that I haven’t already posted.
I’ve copied exactly, to a tee, the settings you have posted. I’m not having any other problems at all, even screenshots etc are working fine.