DataTables warning: table id=libraryItems - Ajax error

Hi guys,

I’ve recently done an update on Xibo from 1.7.9 to 1.8.10. Upgrade went fine, but I encountered some errors.
When going to the Library it gives the following error:

_DataTables warning: table id=libraryItems - Ajax error.

Did search online but with no succes. Xibo is running on a server witch Apache and PHP 5.6.29 (so no IIS). The host address is http://xibo.myhost.nl/ and the ‘web’ folder is the main folder. Also the link to the Library folder is /library/view. When opening the chrome error console I see the following:

jquery-1.11.1.min.js?1.8.10:4 GET http://xibo.myhost.nl/library/?draw=1&columns[0][data]=mediaId&columns[0][name]=&columns[0][searchable]=true&columns[0][orderable]=true&columns[0][search][value]=&columns[0][search][regex]=false&columns[1][data]=name&columns[1][name]=&columns[1][searchable]=true&columns[1][orderable]=true&columns[1][search][value]=&columns[1][search][regex]=false&columns[2][data]=mediaType&columns[2][name]=&columns[2][searchable]=true&columns[2][orderable]=true&columns[2][search][value]=&columns[2][search][regex]=false&columns[3][data]=function&columns[3][name]=&columns[3][searchable]=true&columns[3][orderable]=false&columns[3][search][value]=&columns[3][search][regex]=false&columns[4][data]=&columns[4][name]=mediaId&columns[4][searchable]=true&columns[4][orderable]=true&columns[4][search][value]=&columns[4][search][regex]=false&columns[5][data]=function&columns[5][name]=duration&columns[5][searchable]=true&columns[5][orderable]=true&columns[5][search][value]=&columns[5][search][regex]=false&columns[6][data]=duration&columns[6][name]=&columns[6][searchable]=true&columns[6][orderable]=true&columns[6][search][value]=&columns[6][search][regex]=false&columns[7][data]=&columns[7][name]=fileSize&columns[7][searchable]=true&columns[7][orderable]=true&columns[7][search][value]=&columns[7][search][regex]=false&columns[8][data]=fileSize&columns[8][name]=&columns[8][searchable]=true&columns[8][orderable]=true&columns[8][search][value]=&columns[8][search][regex]=false&columns[9][data]=owner&columns[9][name]=&columns[9][searchable]=true&columns[9][orderable]=true&columns[9][search][value]=&columns[9][search][regex]=false&columns[10][data]=groupsWithPermissions&columns[10][name]=&columns[10][searchable]=true&columns[10][orderable]=true&columns[10][search][value]=&columns[10][search][regex]=false&columns[11][data]=revised&columns[11][name]=&columns[11][searchable]=true&columns[11][orderable]=true&columns[11][search][value]=&columns[11][search][regex]=false&columns[12][data]=fileName&columns[12][name]=&columns[12][searchable]=true&columns[12][orderable]=true&columns[12][search][value]=&columns[12][search][regex]=false&columns[13][data]=createdDt&columns[13][name]=&columns[13][searchable]=true&columns[13][orderable]=true&columns[13][search][value]=&columns[13][search][regex]=false&columns[14][data]=modifiedDt&columns[14][name]=&columns[14][searchable]=true&columns[14][orderable]=true&columns[14][search][value]=&columns[14][search][regex]=false&columns[15][data]=function&columns[15][name]=&columns[15][searchable]=true&columns[15][orderable]=false&columns[15][search][value]=&columns[15][search][regex]=false&order[0][column]=1&order[0][dir]=asc&start=10&length=10&search[value]=&search[regex]=false&media=&tags=&ownerId=&ownerUserGroupId=&type=&retired=0&_=1532082460126 404 (Not Found)

It’s a really long link! First I CHMOD the ‘Library’ folder and the ‘.htaccess’ file to 777. It looked like it did the trick, but after a few minutes of trying it stopped working.

Can someone help me to fix this issue?

Thanks in advance!

  • Jeroen

Nobody can help me with this issue?

A 404 there is typically because you have an issue with the way your webserver is setup.

We recommend an installation with Docker since it’s all correctly pre-configured for you in that scenario. If you opt to do a custom installation, we can’t offer you the same level of support for it as there are so many variables in that case (eg how you’ve configured the webserver, PHP, library versions etc).

In my case I got 403 and also an error message when trying to upload media, but it all seemed to go away after I configured a screen.