Could not connect to MySQL with the administrator details

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1

Hi,
I’m wondering if anyone has this problem.
Could not connect to MySQL with the administrator details. Please check and try again. Error Message = [SQLSTATE[HY000] [1045] Access denied for user ‘’@‘localhost’ (using password: NO)]

I’m trying to install the latest version and I cannot get pass the 3rd step. I’ve tested the account via command line, mysql -u username -p database, and able to connect to it. However, when I enter the same information on the web, it keeps on telling me that it cannot connect to the database.

I have an older version running on a different server.

Any suggestions?
Thanks

2

That’s credentials error ie wrong/incomplete credentials were given.

Are you certain that you provided correct mysql username and password?

You will need to use a password to connect to the database, without password it might very well show this error.

So, make sure you have username/password for mysql database you wish to use with Xibo and then enter those credentials in Xibo installation wizard.

3

yes, tested the password via the terminal by doing mysql -u username -p database Was wondering if someone is having the same issue with the fresh install of xibo.