CMS Timeout when accessing via Public IP

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1

Hello,

I used to be able to login to Xibo form anywhere in the world via our Public facing IP:Port, but in the last few versions, including 1.8.9 and 1.8.10 (updated 15min. ago), I will get a Page timeout after logging in. Sometimes right away, other times after a couple of minutes of use. This happens with different users as well.

After waiting a while an refreshing the page, it will open the last page I was on, but changing to another menu Page results in a new timeout.

On the Intranet LAN/Wifi everything works great though. I need this to work becouse we are doing more and more remote access administration.

Thanks for the help!

2

There’s nothing in Xibo itself that would cause it not to work on a public IP.

We host hundreds of CMS instances on public IP addresses, so I can say 100% it works.

You need to have a look at your setup and work out why traffic isn’t making it through as you expect. It’s hard for us to really guide you there as there are so many external factors that it could be.

3

After doing:

docker-compose restart

It works correctly. I have set up a cronjob to execute the command once a day. Hopefully this solves it.