CMS Admin dashboard empty

[Albus]

Dear Xibo Community,
Windows Server 2019
XAMPP
Apache/2.4.46
PHP/7.4.13
I installed Xibo CMS 2.3.7 and we use it a few weeks, but the CMS dashboard is empty - see screenshot:

Does anybody know how to fix the error?
Best regards

[masterbug]

Hello Albus,

can you please check the log. is there something about

/statusdashboard

?
Regard
masterbug

[Albus]

Hello masterbug,
sorry, how do I get the logs?

[masterbug]

@Albus

I get the logs?

Left side inside Xibo CMS scoll down to advanced and there you’ll find the Logs

[Albus]

Ohh Thanks
There seems to be nothing with /statusdashboard

[masterbug]

are you behing a proxy?
in this case you need to set the proxy settings in xibo.

[Albus]

I asked the network team, we don´t have any proxy in our environment

[masterbug]

Can you please set Loglevel to Error or even to debug in the settings>Troubleshooting menu

open the Dashboard should fire some entrys into you log.

post the result here.

regards
Masterbug

[Albus]

Now I got this Log:
1292 d79eea1 2020-12-24 08:51 WEB GET ERROR /statusdashboard cURL error 28: Failed to connect to xibo.org.uk port 80: Timed out (see libcurl - Error Codes)

[Albus]

Is there anything else i can do here or is it hopeless?

Best regards
Albus

[dan]

Hi,

Try disabling latest news in Settings, maybe that timeout is preventing the rest of the dashboard loading

Thanks,
Dan

[Albus]

Hi Dan,

OMG - this solve my problem - I appreciate your help!
Xibo is really a great system!
I would also thank masterbug!

Best regards,
Albus

[masterbug]

Thank you Dan,
this did the trick for me as well.
i thought it is a proxy problem.

Regards