Chrome Player Xibo CMS & self hosted CMS

What is the problem with self-hosted CMS and Chrome Player?
Everything works with Chrome Player on Xibo’s own CMS (Enterprise Version).
If I switch to self-hosted CMS in Chrome Admin (the same players and settings in the Chrome Admin area), I can connect and authorize the players, but the content does not load.
I urgently need help. Does anyone have any experience with this?

Thanks for Help
Uwe

Hi welcome to the community,

Please do open a support ticket with our help desk from My Account so that we can take a look at the Chrome Player to troubleshoot.

Thank you

Natasha

Hallo,
vielen Dank. Ich habe das gerade gemacht.

Hello,
Thank you very much. I just did that.

Were you ever able to get this resolved? I am having the exact same problem but support pointed me at the forums as they cannot help with self hosted CMS I am told.

The problem has not yet been resolved. The Xibo employee has identified a problem, but I have not yet received any feedback from him regarding the current status.

Thank you very much, I will be very interested to find out the solution. I purchased a license but cannot use it because of this issue.

This is still being investigated by the support team to see if there is a problem with the ChromeOS Player. If an issue is identified we will update with the bug report here.

Thank you.

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