To be completed by the original poster:
CMS Version
3.0.3
Installation Method
custom apache
Operating System
centos 8
Issue
hello i have a xibo 3 install but connecting to canva fails during registration
when trying to register the cms with canva, after entering the host name i get this error:
{“error”:0,“message”:“API configuration problem, consult your administrator”}
the following 500 error in apache logs
Dec 8 09:37:38 projects httpd: [08/Dec/2021:09:37:38 -0800] x.x.x.x xibo.domain.com - - GET /api/authorize/?state=b799b52385013f8477428d1bba6e4e7c&scope=&response_type=code&approval_prompt=auto&redirect_uri=https%3A%2F%2Fcanva.xibosignage.com%2Fcomplete&client_id=718400e9797a08473e514074eb39ed57c7306826 HTTP/1.1 500 77 1578 506 - “https://canva.xibosignage.com/” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36” TLSv1.2 ECDHE-RSA-AES128-GCM-SHA256
i have tried re-registering using the canva.xibosignage.com/register link but does not change the result
appreciate any suggestions on a fix!