Canva on xibo 3.0.3

To be completed by the original poster:

CMS Version

3.0.3

Installation Method

custom apache

Operating System

centos 8

Issue

hello i have a xibo 3 install but connecting to canva fails during registration

when trying to register the cms with canva, after entering the host name i get this error:

{“error”:0,“message”:“API configuration problem, consult your administrator”}

the following 500 error in apache logs
Dec 8 09:37:38 projects httpd: [08/Dec/2021:09:37:38 -0800] x.x.x.x xibo.domain.com - - GET /api/authorize/?state=b799b52385013f8477428d1bba6e4e7c&scope=&response_type=code&approval_prompt=auto&redirect_uri=https%3A%2F%2Fcanva.xibosignage.com%2Fcomplete&client_id=718400e9797a08473e514074eb39ed57c7306826 HTTP/1.1 500 77 1578 506 - “https://canva.xibosignage.com/” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36” TLSv1.2 ECDHE-RSA-AES128-GCM-SHA256

i have tried re-registering using the canva.xibosignage.com/register link but does not change the result

appreciate any suggestions on a fix!

Have you setup your encryption keys for the CMS API?

Ensure that you substitue the path to your CMS Library directory.

thank you for the suggestion, i completed the three lines substituting my own cms directory but when i attempt to connect after the result is the same…

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