Hi guys,
I had a player which was registered to the CMS.
I have cloned this player and turned it on the one that i have cloned,
player starts nicely but cannot register to the CMS.
It gives the following error when i try to save the settings==> "Client found response content type of ‘text/plain’, but expected ‘text/xml’.
The request failed with the error message:
Your client is not the correct version to communicate with this CMS.
–."
I have deleted the other one which was connected and running, after the deletion, that gives the same error.
Please don’t say that we cannot reset the player licenses!
How do i reset the license placed in the player and re-register it?
Hi Alex,
matter fact is, they are
I have now upgraded the CMS to 1.7.8 and re-installed clients in the both machines to the same version 1.7.8
And the result is,
Both PC’s are picking the same machine ID!! and both are now accepted/registered by the CMS and i can see only one active player.
So,
i believe we have a problem with the registration system because the machine ID simply cannot be the same.
Yes,
machines were cloned which is extremely common because we always clone the systems.
I build my image and take a copy of into an USB stick and i simply attach it to a new computer where it takes only 3minutes to have they system up and running.
The question here is,
how can i manually add this player into the CMS and make sure it is there?