Can't change background


#1

Hi,

I’m trying to change the background image of a layout but when I choose background from the dropdown menu I am receiving the message “Unable to get the Resolution information”

Thanks in advance for any assistance I can get with resolving this.


#2

After testing it seems to only be on two layouts. Both of these are imported from a newer version of Xibo so I imagine that is what is causing the issue. I will recreate the layouts rather than import.


#3

hmm between which versions did you import/export your layouts?

I’d expect to perhaps see this message, if the imported layout was created with the custom resolution that’s not added to your target cms.


#4

From 1.8.2 running on Docker to 1.7.8. I was going to upgrade the other CMS to a Docker install but the PC running it only has 32 bit Windows. The imported layout uses a standard 1080p resolution that’s enabled on both installations.