You are not alone. I am also experiencing the same issue. My screensaver is activating just fine but like you, when you wiggle mouse or touch the keyboard, the screensaver goes black and only the mouse icon shows. Alt+Ctrl+Del closes the screensaver while also taking you the Task screen… no bueno.
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Both Client and Server are running 1.8.2 (and I’ve also tried current 1.8.12 Client.)
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I have installed the Xibo working directory in the C: root drive.
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Computers are running Windows 10 Professional, several on domain; several off. Most x64, one x32.
Two items of note:
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A legacy client install running version 1.7.8 has a screensaver that works just fine. It is fully updated with the latest W10 updates. But I am not successful in installing 1.7.8 on a new machine today and having it behave the way it should.
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One thing I’d like to note is that my Windows screensavers are running embedded content. Webpages. Exclusively. Is it possible the embedded content is causing the issue? I dunno… but I thought it was worth mentioning, in case OP is running similar content… maybe it’s related to IE…
edit: I’ll happily offer one of my machines up for you to investigate the matter. I know you’ve noted your test machines are not experiencing the issue… so if seeing it live helps, hit me up and we can make arrangements.