After I send the new apk to all of our Players in Japan everything went fine for a while.
But after an Earthquake in Osaka, the power was down and after it was restored, every player showed the Message “Choose your standard app-drawer”.
Without beein online and showing any content anymore…
Our Players are behind a glass display and can only be removed with a glass remover.
Because they have no Touch-screen you also have to use a cable mouse to make settings…
That was hard to explain to our japanese customers and I had to go to specific locations by myself, which costed us money AND time.
In the future:
Please let us know if such things happen, before we upgrade.
Like: “If you do this upgrade, be warned that some changes have to be made at the designated players manually!”
Also some players upgraded already had not the new settings menu…
After I restarted them twice the menue was finally changed?!?
Regards, Gerome Meyer