Android errors in events


#1

Hope someone can help…

Just wondered why one of my Android devices shows a black cross in the status?
It seems to be working ok with the correct campaign.
Also the event log for the device is absolutely full with the folllowing
69446 06-12-2017 08:25 Cannot delete file: /var/www/cms/library/ticker_6c58e7f0bfac796436b06a1f1f3fc500
69445 06-12-2017 08:25 Cannot delete file: /var/www/cms/library/ticker_394c70ba11c45645516bf39dee345714
69444 06-12-2017 08:25 Cannot delete file: /var/www/cms/library/ticker_44a986ba120527220173f7cd6971bee5
69443 06-12-2017 08:25 Cannot delete file: /var/www/cms/library/ticker_8c791739edc6b5d147de304892430bb0
69442 06-12-2017 08:25 Cannot delete file: /var/www/cms/library/ticker_7ebab9101489aae8fd1cb32bf06f253a

Etc etc…

We have another identical android device that show all ticks but the event log is still full with the above.

Thanks


#2

The device may be Android, but those messages are from the CMS not from Android.

To see why the cross is there, you need to use the “Manage” button on that display’s entry in the Displays page.

Once on Manage, you’ll see a list of widgets and files, each with their status. Any that are not complete will show up with a cross there.