It seems that between the 1.8 alpha 2 and R58 we lost the ability to playback mp4 files correctly on some devices. The main model of units we have that have been working excellent are showing this problem. Other hardware seems to be fine. The files when played just show a green screen with shadows…

Yeah it’s mentioned in the R58 release notes. We’ve switched video playback to use Texture View by default which means no ugly black flash when changing videos within a layout. Unfortunately it seems some devices don’t like that for whatever reason. There’s a patch for the 1.7.5 CMS linked in the …

[image] alex: If you’re running with a 1.8 CMS then I don’t think there’s a patch Just to clarify, there is no patch, but this option should be there in 1.8alpha2.

In which case @cslaughter you can just change that setting in the Display Profile to use Surface View instead of Texture View for your affected devices.

[image] alex: In which case @cslaughter you can just change that setting in the Display Profile to use Surface View instead of Texture View for your affected devices. Worked just fine this way. Also thank you for the information Alex.

1.8 Alpha/R58 - Green MP4s

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Peter January 12, 2016, 9:00am 3

Just to clarify, there is no patch, but this option should be there in 1.8alpha2.

1.8 Alpha2 - Green Screen on MP4s