1.7.7 unsolved bug?

Ok thanks for advice…I make multimedia path modify later, il I modify CMS path setting I cant’ see images preview on layout…

Now library cache is clear, I modify layout scheduling, deleted local library, player download content but try to load cached previous layout not scheduled layout…

All cached layout that client try to load result invalid, at the moment the screen is on splahs page, help!

No I’ve try to delete scheduling.
The player should only show the default layout (165) but is invalid and still seems to show the layout previously scheduled (alla invalid), even a layout that I have already deleted (119). There seems to be a cache for scheduling layout…

I’m sorry I can’t help if we can’t work through this in a sensible order.

I need you to set the correct fully qualified path in the CMS settings. Please do so. If once you’ve done that the images don’t load in the preview then the path you’ve entered isn’t correct.

No the images dont’ show in preview if I set the full qualified path…
Later I’ll go to the office from there be able to access server and see if something wrong in path or other…thanx

OK cool. The images will show if the fully qualified path is set correctly.

To get the correct path, from the server console, find the multimedia directory with your content in it and do pwd if it’s a Linux server to get the current working directory. The full path given is what you need to enter.

1 Like

Ok my full path is /var/www/html/spot.farma3tec.com/multimedia

But I still see broken image in layout previews…

Probably the layout is invalid for this I see broken images

Thanx Alx with fully path qualified path I resolve…I try with default layout and with a scheduling and works great!

Thanx a lot! :smile:
bye bye

New problem, now when I can’t upload file…“Error storing file” when I try to upload. The fully path is correct. Why?

I change the fully path to this and now work…sorry

var/www/html/spot.farma3tec.com/multimedia/

There’s still a problem, if I put this path (/var/www/html/spot.farma3tec.com/multimedia/) I can’t upload the files but I see the old files in library. With this path (var/www/html/spot.farma3tec.com/multimedia/) instead I can upload new file but I dont’t see old ones.I need to upload new files but view the old library file…how can I do?

Library fully qualified path (/var/www/html/spot.farma3tec.com/multimedia), try to upload file, here is log:

The fully qualified path you should enter is:

/var/www/html/spot.farma3tec.com/multimedia/

You can’t just ommit the leading / character.

The permission denied message suggests that the permissions are still wrong on that directory. Please correct them. The whole library and all it’s sub directories need to be owned by the user your webserver runs as. So for Ubuntu you’d need to run:

chown -R www-data.www-data /var/www/html/spot.farma3tec.com/multimedia

I don’t know what user your webserver runs as so I can’t tell you the exact command to run.

1 Like