Xibo doesn't work on Android TVs?

[lgwebforum]

I installed several versions of the Android player on TVs with Android 12 and on all of them, after connecting the player, it did not display the configuration buttons.

[DanBW]

Hi lgwebforum.

Can you try the Xibo for Android R402 release, which includes support for Android 12? You can download a copy from the release post here.

If you have the same issue, could you confirm:

• The make and model of the Android 12 TV device you are using.
• What behaviour you see.

Many Thanks.

[lgwebforum]

Hello.

I tested the r402 version and it remains the same (I don’t see the configuration buttons).
The player works, but the configuration buttons are not displayed.

The TV I’m testing is a Bel Micro HQ, but I believe it’s Chinese, just assembled by this company.

Using AIDA64, I got the following information:

SYSTEM

• Manufacturer, Model, Brand, Device, Product: SmartTV.
• Board, Hardware, Platform: bigfish

PROCESSOR

• Chipset: HiSilicon Hi3751
• Core Architecture: 4x ARM Cortex-A53 @ 1000 MHz
• Instruction Set: 64-bit ARMv8-A (32-bit Mode)
• Review: r0p4

ANDROID

• Android version: 12 (Snow Cone)
• API Level: 31
• Android Security Patch Level: 2021-10-05
• Device ROOTed: NO
• Build ID: Hi3751V352E_DMO
• ID: HISI352S
• Java Runtime version: Android Runtime 0.9
• Java VM version: ART 2.1.0
• Kernel Architecture: armv7l
• Kernel Version: 5.10.66_s5

As for the behavior, I can install XIBO normally,
I have to send it using the SENDFILES TO TV app, after installation, I authorize xibo, and it starts playing the videos normally.
However, I do not have access to the menu to perform settings, such as changing the hardware key, changing the background, viewing the log, etc.

Hope this helps.

[DanBW]

@lgwebforum

As for the behavior, I can install XIBO normally,
I have to send it using the SENDFILES TO TV app, after installation, I authorize xibo, and it starts playing the videos normally.
However, I do not have access to the menu to perform settings, such as changing the hardware key, changing the background, viewing the log, etc

Hi lgwebforum. I think there may have been a misunderstanding on my part, my apologies.
When you initially said it did not display the configuration buttons, I thought you were referring to a rare issue seen on some Android TV devices where they see a black screen after the installation, making it impossible to set up and connect the player to a CMS. I see now that you can install and connect the player normally to a CMS.
Am I correct that you are referring to the Action Bar menu, which appears at the top of the screen when you click on the screen, or the ok/select button on the remote for your device?
If that is the menu you are looking for, this is a known issue that some Android TV devices cannot load that menu.

There are some workarounds available for accessing menus on Android TV devices. If you connect a keyboard to a USB port on your device, please try these keys while the player is running:

i - Opens the status logs.
c- Opens the Connect to CMS menu.
s - Opens the player settings menu.

Many Thanks.

[lgwebforum]

Thank You Dan.

Works!!!

Have a great weekend.