Before completing please check that the time, date and timezone have been correctly set on the device running the Player.
Date & Time are in sync with the CMS
Player Version
Windows player 4.R403.1
Issue
I’m trying to create an easy workflow for my users, where I schedule a playlist all day on screens. Their user is a content manager and can add media to the screen.
The idea is that they only have to add pictures to the playlist, it will sync to the player and that is all they have to do.
I seem to be having an issue in retrieving the playlist to play on the device.
The errors I get are:
Exception in Run: Requested an invalid file.
Not found FileId: 1. FileType: fontCss. Unable to get file pointer