Windows Client Transitions don't work. Please help!

Version 2.3.7 Ubuntu Server.
Windows Player 2 R255.3

Hello, I am having a problem with the Windows player and transitions.

The windows player only seems to be running the fade-in transitions, but it will not, no matter what I have tried, show the fade-out or any of the fly transitions. Does anybody know what this is? When I play the same campaign on my Android stick it shows everything perfectly fine.

Thanks all, would really appreciate the help!

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