White Screen Embedded Youtube Video

Get Help Xibo Player for Android
1

Good evening
We have a problem with playing embedded videos.
For about 1 year we use Xibo (version 1.8.12) on 2 Android Boxes that play a series of videos from youtube on 2 Samsung smart TVs through an Embedded Layout created with this guide Autoplay Embedded Youtube Videos

A few days ago they are no longer executed and have a white screen. We have already tried to:

  • Restore the factory data of the Android box
  • Install the new version of the Xibo For Android client
  • change youtube videos
  • recreate the embedded layout

Other layouts of various kinds work regularly.
You can help us?

Thank you
Greetings

2

This issue was resolved on the Xibo Help Desk. On this occasion the issue was related to the firewall. If any other users should find themselves in a similar situation I would recommend checking that your firewall allows traffic on the appropriate ports and does not block the IP address you are trying to communicate with.

Many Thanks.