We are not able to access the account and the manager

eduardo · January 5, 2016, 3:19am

Hi,

Once inside phpmyadmin you can follow this steps:

1: On left side click on xibo´s database. (The name may be different in your installation)
2: On top menu click on “SQL” label.
3: Copy/Paste this command on text area and click “Go” button.

UPDATE user set UserPassword = MD5(‘password’), CSPRNG = 0 WHERE UserID = 1 LIMIT 1;

4: if everything went right, you see that the password was been reset.

Now, as alex said you, “Your xibo_admin password will then be “password”. Please ensure you then change it as soon as you can afterwards.”

I attached an image with snapshots.

Cheers