To be completed by the original poster:
CMS Version
4.01
Player Type
Android
Player Version
R405
Issue
1 device is showing as unlicensed, however the licence portal shows this to not be the case
The best thing to do is to request support directly from your Xibo Account.
I am self hosted therefore forums are my support =(
With you Android licence, you have a support inclued.
Just open a Ticket Support on your Xibo Account.
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