Unable to obtain access_token via API

CMS Version

Version 4.0.6 (using XAMPP Apache on Windows)

Player Type

Xibo for Windows

Player Version

v4 R402



I am trying to connect to the Xibo API using Postman, but I am getting an error message when I request an access_token from the CMS authorization server. The error message is:

{“error”:0,“message”:“API configuration problem, consult your administrator”}

I have followed the steps from the [Getting Started with Postman] guide (I used the content until “Example - creating a layout” for reference), and I have created the encryption.key, private.key, and public.key files in my “LIBRARY_FOLDER\certs” (absolutely located at C:\Xibo_Library\certs). I ended up creating the “certs” folder myself as it was not present beforehand. I have also created an application in the CMS and entered the correct client_id and client_secret values in the request body.

Below image illustrates log information:

Can anyone please help me figure out what is wrong with my configuration or my encryption keys? I appreciate any advice or suggestions.

Thank you.

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