Taking too long to download videos

[grab_media1]

Before completing please check that the time, date and timezone have been correctly set on the device running the Player.

To be completed by the original poster:

Player Version

1.8-R6

Linux Version

Ubuntu 20.04.3 LTS

Issue

stuck in xibo loading screen too long. no video comes out.

Provide screenshots where possible!

[DanBW]

Hi grab_media1, thank you for your message.

I was wondering if you could provide more information about your issue, for example:

• How long is it taking to download videos to your player?
• What is the collect interval set to for your player?
• What is the total size of the videos that need to be downloaded to the player?
• Do you have XMR configured on your Linux player?

I have been testing with my Xibo for Linux player (1.8 R6 108, running on Ubuntu 18.04 and also on Ubuntu 20.04) and so far I have not seen any delays downloading the video files. For example, I created a layout containing 2 videos, the total size was approximately 150MB in total. The files were downloaded and displaying within a few minutes.

Many Thanks.