Sync Event Setup Fails When Using POST api/schedule

Hello,

I’m trying to create a sync event through the API, but I’m having trouble getting it to work.
Specifically, I’m attempting to use POST api/schedule to create a sync event for Display IDs 58 and 20, assigning Layout IDs 15884 and 15840.
The API response looks successful, but the event does not appear in the CMS at all.

parameters:eventTypeId=9&syncGroupId=34&name=SyncSchedule_2026-12-04_2&fromDt=2026-12-04 00:00:00&toDt=2026-12-04 23:59:59&isPriority=1&displayOrder=0&dayPartId=1&maxPlaysPerHour=0&recurrenceType=&recurrenceDetail=&recurrenceRange=&reminder_type=1&reminder_option=1&reminder_isEmailHidden=0&geoLocation=&displayGroupIds=69&displayGroupIds=25&layoutId_58=15884&layoutId_20=15890&reminder_scheduleReminderId=&reminder_value=

These are the parameters I’m sending:

Has anyone experienced this issue or knows what might be wrong?
Any help would be greatly appreciated!

Hi Yasuo, thank you for your post and the details in your API call.

Can you confirm that you have created a sync group for your displays and set a lead display? Can you also confirm if you are scheduling your sync event to that sync group, not to the individual displays?