kelam
July 31, 2020, 5:12pm
1
To be completed by the original poster:
CMS Version
We’re using 2.3.6 CMS.
Player Type
Windows
Player Version
v2 R254.1
Issue
The Stock symbol DJI is reporting 0%. There is no option to change API via Stock Modules because it’s managed by Xibo. Please help.
If you have a local CMS, you will need to ensure that you have an Alpha Vantage API key: https://xibo.org.uk/manual/en/media_module_stocks.html
Anything Alpha Vantage supports we can pull in on the TIME_SERIES_DAILY API call, so you would need to check to ensure that the symbol is valid.
Thank you
kelam
August 3, 2020, 11:50am
3
Xibo manages our CMS; it’s not local… Not sure if my original post wasn’t clear.
" > The Stocks Module is configured for Xibo in the Cloud customers, with an API key provided as part of the service, so please skip the installation steps detailed below. Proceed with the set-up from the Add Stocks Widget section."
Where do I go from here?
Have you checked to ensure that the symbol is valid?
As you have cloud, please do open a ticket so that one of our support agents can investigate further: https://support.xibosignage.com/open.php
Thank you
kelam
August 5, 2020, 12:22pm
5
Yeah it’s valid. Opened support ticket with them, thanks.
system
Closed
November 4, 2020, 6:22pm
6
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