Since it freezes frequently, I'm thinking of lowering the resolution, but I'd like to know some guidelines

I’m thinking of lowering the video resolution, what is the recommended resolution? Currently it’s 1080p.

Hi gta11011311,

Thank you for reaching out to Xibo Community!

For the video format compatibility with Xibo Players, we require that they are in a .mp4 format and encoded in H264, please see reference here.

To ensure that your videos are compatible with Xibo Players, you may use a 3rd party tool called ‘Handbrake’ and select the preset ‘Fast 1080p30’ as shown in the screenshot below.

Hope this helps.

Kind regards,