Before completing please check that the time, date and timezone have been correctly set on the device running the Player.
To be completed by the original poster:
Hopefully this is the right place to post for this particular issue.
After enabling Single Sign-On, all players stop communicating with the CMS, show the XML error in the title, and wont connect or download new media.
Turning the logs to Debug, I get the following log entries:
|1133946||71145e8||2023-04-04 08:24||PLAYER||POST||ERROR||Display||[RequiredFilesAgentThread] ScheduleAgent - Run||Exception in Run: Response is not well-formed XML.|
|1133945||71145e8||2023-04-04 08:24||PLAYER||POST||ERROR||Display||[StatAgentThread] StatAgent||Run: Exception in Run: Response is not well-formed XML.|
|1133944||71145e8||2023-04-04 08:24||PLAYER||POST||ERROR||Display||[FaultsAgent] FaultsAgent - Run||Exception in Run: Response is not well-formed XML.|
As soon as I remove the Single Sign-On settings, all displays start to check in and download new media if available. Nothing else has changed in my environment, its just whenever I enable SSO. My SSO setup can be found in my other post here: Azure SSO Setup - #3 by itsjustbrianyo
Thanks in advance!
Provide screenshots where possible!