RTSP stream on android player

i have a infinova ip camera . when i am trying to play live camera rtsp stream though cms on local network its working fine ( but its not working on gobal wan network .

for example my cam ip is and my android media player ip is then its not working . if my media player and ip camera is on same network then live stream is working fine …

please give me the solutions asap

Dear Sir,

please reply on my issue please

Thank you for your message, I will need more information to understand your issue.

Please provide the following information:

  • What version of the Player are you using?
  • What version of CMS are you using?
  • What version of Android is you device running?
  • Are you using the Local Video Widget?
  • What are you seeing on the screen when you schedule the Layout with the RTSP stream? any errors?
  • If you check the Logs section in your CMS, is the Player returning any errors here?

Also if you can send me an exported copy of the Layout and the rtsp URL you are using, I can then take a closer look. You are welcome to do this in a private message if you would like to keep the Layout private.

Many Thanks.