Resolution/Zoom DSCS9

[Rene_Schmidt]

Hi there,

we bought a DSCS9 from Xibo and want to display a website with it.

Unfortunately we have a problem with the resolution.

The playback should take place on a 4k UHD monitor. The Xibo layout is designed for 4k.
Unfortunately, the content of the website is displayed much too large. If I open the same website with a monitor on the Windows workstation, the resolution is usable. On the Android system, the display is almost unusable.
I seem to have this problem with all websites. Here with tagesschau.de
Windows Player Monitor 1920x1080:

4K UHD TV Android DSCS9:

The highest possible resolution is set on the DSCS9.

What can I do to ensure that the display on the Android system is also ok?
Can you zoom out? Is it possible to force a resolution in the layout?

[DanBW]

Hi Rene_Schmidt, welcome to the community!

I’ve been testing with your website using a DSCS9 and a UHD display. I set the resolution of the layout to FHD Landscape and set the Options setting in the webpage widget to Open Natively.

This displayed the layout on my player like this:

Can you try the same and see if you get the same result?

Many Thanks.

[Rene_Schmidt]

Hello, “Open Natively” did not help. But setting the resolution manually was successful. Thank you

[DanBW]

Excellent news, I’m glad the issue is now resolved.

Many Thanks.