I’m trying to download files to my Android (DSDevices DSCS9) client from Xibo CMS. Since the 2 files are movies I want them to be played from my device in stead of Xibo CMS to save bandwidth. However when I assign the files to the display I see some errors in the logs files, see screenshot below.
Can you provide a screenshot of your Status Page on the Display please? You can access it by clicking on the screen while the Xibo Player is running and selecting Status from the Action Bar at the top of the screen.
Thanks for the screenshots. Can you confirm that you have a Default Layout set for the Display? You can check this in the Displays option on your CMS, click the small down facing arrow at the end of the Display and choose Edit. You will see the Default Layout option under the General tab.
I’ve set the default lay-out but can’t see that the files are actually being downloaded. At least I should see the disk space increase of the client, or find the files somewhere on the system right ?
Browsing the logs I only see the following messages appear every 5 minutes:
To reconfigure XMR, select the Displays option in your CMS, click on the Down facing triangle at the end of the above mentioned Display and choose Edit from the menu. In the Edit Display page, click on the Advanced tab and tick the Reconfigure XMR box. Save to confirm.
You have another error that suggests your Display has a network connection but cannot contact your CMS. If you select the Displays option in your CMS, can you confirm:
The Last Accessed date
The Status for that Display (Tick, Cross or Cloud?)
I’ve reconfigured XMR but still seeing the same logs, including a new entry:
“XmrMessageReceiver java.io.IOException: socketpair failed: EMFILE (Too many open files)”
The last accessed date is set to now (or a couple of minutes back), the status for the display is a small cloud after I assign the files for that display. A couple seconds later it’s ticked.
Thank you for confirming you are using a Xibo Cloud CMS. As your CMS is hosted on our Cloud Service, please open a Support ticket so that the issue can be looked into further. Please also provide the CMS URL in your Support ticket: