Region turns black after refresh

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1

Hello everyone.

I have a layout that contains several regions with video, webpage and ticker with rss.
Region with video is the longest one and after it stops playback the whole layout refreshes.
After layout refresh ticker region turns black and turns back normal only after next refresh.
Is there any way to fix this issue?

Best regards,
Alexander

2

Well that should not happen, could you please tell us what CMS and player versions are you using?
If it’s Windows client, do you have IE 11 installed with corresponding ‘browser emulation’ settings changed in the registry?

3

Hi, Peter

I’m using version 1.7.5 CMS on Windows and 1.7.5 clients on Windows as well.
IE 11 is installed.Could you, please, clarify which exactly settings need to be changed in regisrty?

4

I’'d also recommend upgrade to 1.7.7, as for browser emulation settings, please have a look here Enabling HTML5 in the Windows .net Player

5

OK, thank you!
I’ll try your recommendations.

6

I have implemented both recommendations: upgrade to 1.7.7 and set browser emulation, but problem still exists.
Any other ideas to solve this issue?