Hello Folks,
The below is from Dan’s response in the old topics ( Remote Monitoring/Access Feature) which closed now:
The CMS can alert you if a Player stops connecting for it’s updates per the schedule you’ve configured. That should tell you if the Player or the PC it’s running on isn’t working for some reason.
You can also request a screenshot be sent back to the CMS so you can see what state the machine is in.
There’s also a watchdog application for the Windows Player which can be run to ensure the Windows Player is restarted if it stops working correctly.
We don’t include remote control software for Windows. There’s lots of options out there at varying price points for Windows - Remote Desktop/RDP, VNC, TeamViewer. You should select whichever of those best suits your environment.
But, I would like to know how to set up alert, when device does not display layout that supposes to be displayed in detail in Xibo CMS dashboard. Also, which version CMS has Alert feature? I have 1.7.6 CMS version.
Your support would be appreciated.
Thanks,