Before completing please check that the time, date and timezone have been correctly set on the device running the Player.
They are correctly set
To be completed by the original poster:
Player Version
Latest/Stable 1.8-R6
Issue
I use Xibo to display image files, but on a column on the left I also display a digital clock, the weather forecast and a RSS news feed. This works pretty well with Xibo for Docker 4.0.15.
But when I try to update to 4.1.0, the clock and the RSS feed disappeared, I just get a blank space where they should be. I mean they still appear on the layout on the server but are not displayed on the player. It seems something on the 4.1.0 breaks these functionalities. The weather forecast is still displayed though.
My Xibo for Docker is installed on Ubuntu Server 22.04.5 LTS, and the Player is installed on Ubuntu Desktop 24.04.1 LTS. The system and all applications are up to date.
I reverted back to Xibo for Docker 4.0.15 and everything works perfectly again.
I would be glad if the next version could correct this problem, if it is possible.
Thank you!
Curious, did you go to the Module page and do a ‘Verify All’ in the top right after you upgraded to v4.1.0? You can also try running the various Maintenance tasks after you upgrade, in case there is something residual in the cache.
Hello, and thank you for your answer!
I tried again to upgrade to 4.1.0. I went to the Module page but I didn’t see “Verify all”. I saw “Reflesh the table”, I suppose that’s what you meant? I did “refresh the table” but it had no visible effect, I still have the problem.
I’m not sure I understand what you mean by “running the various Maintenance tasks”, could you explain?
My apologies, I am most familiar with v2 and v3 CMS versions. It would appear that they removed some sections of the Module page. I haven’t tried an in-place upgrade of v4.0 to v4.1, but you could try a few things post-upgrade:
Clear the Module cache: Locate the RSS Ticker Module and select ‘Clear Cache’ from the Row Menu
Manually Run maintenance and Widget tasks: Navigate to the ‘Tasks’ section and from the row menu, select Run Now for the following tasks: Daily Maintenance, Regular Maintenance, Widget Compatibility, and Widget Sync
Clear cached content on the player: Locate the player in Displays, open the row menu and select Edit. From there, page over to the Advanced section and click ‘Save’ (leaving Clear Cached Data checked)
Assuming 1, 2 and 3 failed, try creating a new layout and applying the RSS and Clock from there and from there test the preview and replace the existing layout scheduled to your display
I will note that the only other time that we’ve seen issues like that in the past have been when the disk used for the media library has the wrong permissions or is out of free space. I doubt this is happening to you on a test build, but it’s worth checking out if nothing else is working for you post-upgrade.
Hello, and thanks again for your answer.
I had some time this morning to try again. Moreover, I saw that version 4.1.1 was out so I tried with this new version. Unfortunately, I still have the problems with the clock and the RSS feed.
I followed all the steps that you told me. Steps 1, 2 and 3 gave no result. I finally deleted the clock and the RSS feed in my layout and made new ones, but this didn’t work either.
It’s obviously not a problem of free space:
Filesystem Size Used Avail Use% Mounted on
/dev/sda2 48G 18G 28G 40% /
On the player’s side the disk is nearly empty too.
I don’t think it’s a problem with permissions either, unless permissions are managed differently on 4.1 compared to 4.0…
Hello!
I tried to upgrade Xibo server to the most recent 4.1.2 version, but still the same problem.
For now I have to stay on version 4.0.15 which works pretty well. But it would be nice if the issue could be corrected in a future version, or if a new version of the player for Linux could be released and would correct this.
