To be completed by the original poster:
CMS Version
2.8.3
Installation Method
Custom install
Operating System
Ubuntu 20.04
Issue
I followed the Instructions Guide for Non-docker Installation on Ubuntu Server 20.04 created by @ciphermenial and followed all the amendments recommended by @alex.
Everything went smooth and i think the CMS Sever working Properly but I’m facing a critical Problem regarding to uploading a layout contains 4 videos. it is little bit large size layout. the Player get into the splash screen for a couple of minutes and start downloading the layout content then it transfer to No Layout blue screen. after investigating the Problem i found that when i open manage screen page the Player keep grabbing the video files and never stop the downloaded files size exceeds the original file size. and i have a notification that " Display is downloading 2 files too many times" i am running cms 2.8.3 Custom Not Docker Installation and Player is ubuntu and Mint ver 20.04.
i tried to google i found that it is somthing related to DB connectivity time i tried to execute these commands
show global variables like ‘connect_timeout’; “it was 10”
SET GLOBAL connect_timeout=60;
show global variables like ‘wait_timeout’; “it was 28800”
SET GLOBAL wait_timeout=28800;
but no luck. i wonder if you could help regarding to this error. below some screen shots that may help you to investigate the Problem
i tested the same layout on my android Mobile it is working well and everything seem Perfect as below
Regards,