Hello,
I’m facing a lot of crashes using PPT files (Office 2010), I’m sure I had applied the right configuration to avoid this.
Xibo version 1.7.3 (both client and CMS), Windows 7 64 bit.
In general, we recommend converting all PowerPoint items to videos (from Office 2010 onwards you can simply
Save As -> WMV Video and from Office 2013 onwards you can save directly to MP4 video) which allows playback across all Xibo clients.
If you did everything explained here http://xibo.org.uk/manual/en/media_module_powerpoint.html#machine_preparation
regarding preparing the .ppt files and your windows player and it still causing problems.
Then I’d strongly recommend saving your presentations as WMV/MP4 video and then uploading them to Xibo video module.