PNG format background image not able to show

Get Help Xibo Player for Windows
1

Hi, I’m experiencing PNG format background image not able to show. It shows in my layout but not on the player, when i try using a JPEG image, there is no issue. Anyone can advise? Thanks in advance :slight_smile:

CMS Version: 3.0.5
Player Version: Tested both R301.1-301 and R254.1-254

2

Hi Akram.

I’ve been testing layouts with PNGs as the background image and I can’t replicate your issue. I will send you a private message, please can you reply with a link where I can download a copy of your layout? I would be interested to see if I get the same issue when I use your layout.

Can you also upgrade to R302 and confirm if you are seeing the same issue?

Many Thanks.

3

Hi Dan,

Thank you for your prompt reply, will reply thru the private message.

4

This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.