To be completed by the original poster:
CMS Version
2.3.10
Installation Method
Docker install with Plesk
Operating System
Ubuntu 20.04
Issue
Commands and screenschot give a error when deploying them. Player says XMR Connected. It schedules fine. I i ask for a screenshot the log says:
2 | 8c34cf5 | 09-08-2021 22:05 | WEB | PUT | ERROR | /display/requestscreenshot/10 | Unable to Process Queue of Player actions due to 1 van 1 player acties gefaald | |
---|---|---|---|---|---|---|---|---|
1 | 8c34cf5 | 09-08-2021 22:05 | WEB | PUT | ERROR | /display/requestscreenshot/10 | Player action refused by XMR (connected but XMR returned false). |
But the screenshot is available within seconds.
But the commands are not working. If i schedule a layout with the shell command reboot. The player will reboot. If i schedule or send a command manualy. Then nothing happens and i will get a few errors in the log:
5 | 510b568 | 09-08-2021 22:26 | WEB | POST | ERROR | /displaygroup/12/action/command | Unable to Process Queue of Player actions due to 1 van 1 player acties gefaald | |
---|---|---|---|---|---|---|---|---|
4 | 510b568 | 09-08-2021 22:26 | WEB | POST | ERROR | /displaygroup/12/action/command | Player action refused by XMR (connected but XMR returned false). |
The strange thing is. The players will post this in the logs:
3 eecc47a 09-08-2021 22:05 XMDS POST ALERT JVS NotifyStatus {“lastActivity”:“9-8-2021 22:05:58”,“applicationState”:“Running”,“xmdsLastActivity”:“9-8-2021 22:03:58”,“scheduleStatus”:“Normal: [20] P0\r\nInvalid: [1] P0\r\n”,“requiredFilesStatus”:“Sleeping: last check was not required.”,“xmrStatus”:“Connected (tcp://85.214.38.73:9505), last activity: 9-8-2021 22:05:43”}
So it looks like the connection from the player to the XMR is fine. But from the CMS to the XMR is not working proberly. Also i can not set a private adress anywhere.
Provide screenshots where possible!