Player stopped playing, says downloaded and screen is black

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1

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To be completed by the original poster:

Player Version

version 2 r255.3

Issue

One player stopped playing an MP4 file in a layout. Now CMS shows updated and all good, but player shows splash screen, then goes to black. MP4 is 50MB, but downloads only show 535B downloaded…

Provide screenshots where possible!

2

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