Overlay Layout duration API problem

[cristofferson]

The duration parameter within the Overlay Layout API is not taken into account.

By doing several tests I have come to the following conclusion:

The duration variable is essential for the API call and regardless of what number I choose, it will follow the following rule:

Duration from 1 to 2 seconds sends the call but the player does not show anything.
Duration from 3 to 12 seconds, send the call but the layout is shown 20 seconds in the player
Duration from 13 to 22 seconds, send the call but the layout is shown 30 seconds in the player
Duration from 23 to 32 seconds, send the call but the layout is shown 40 seconds in the player

And so on.

I already verified that the CMS and the player were time synchronized

The CMS version I am using is 2.3.0
and the player is windows (both 2 R252 and 2R201)

[cristofferson]

Anyone with the same problem perhaps?

[dan]

Change Layout actions rely on XMR to be operational and always play the Layout through at least 1 time before assessing whether it has been played or not.

1 to 2 seconds might not be enough time for the XMR message to be received and processed. The other tests are it playing through twice, thrice and four times.

In your case, my guess is that your Layout duration is ~ 10 seconds?