No users or media displayed in CMS

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1

To be completed by the original poster:

CMS Version

CMS 4.1.2
IIS Self hosted installation

Player Type

DSCS9X - Android

Player Version

406

Issue

Within the CMS I can create users and upload media, everything seems to be working well. However, when I then go to view this media or the created users, nothing displays. I’ve checked all the filters and nothing is showing them. If I go to create a layout I can use see the media there and use it, as well as login to the CMS using the created users, just cannot view them. Any ideas on that one? A permissions issue somewhere?

CMS is hosted on an internal server using IIS 10.

Thanks,
Ben

2

This is the dashboard which shows the users and library size fine:

User and Library
User and Library863×117 12.1 KB

This is the users page when I click on it:

Users Page
Users Page1724×645 49.9 KB

And same for Media page, I’ve checked all the folders and subfolders, just in case, but they are all saved here:

Media Page
Media Page1740×655 72.9 KB

Anyone else had this issue before?

3

Just bumping this to see if anyone else has had this issue, or if a developer could recommend anything?

4

This was the resolution for me, credit to mattgrimley for that:

  1. In IIS, select your virtual site and click on “Request Filtering”. Next, Choose “Edit Feature Settings” from the list on the very right hand side.

  2. Increase the “Maximum Query String (Bytes)” variable from 2048 to 8192.

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