MP4 File type not allowed


Since upgrading to 4.06 we are unable to upload MP4 files or PowerPoint files with MP4 files embedded in them.

We are still able to preview and play the file.

Any ideas?

We have these settings in the module section

This was user error and has been corrected

Hi Peter,

Welcome to the Xibo Community!

It’s great to hear that you were able to resolve the problem. Please would you mind telling us the cause of the problem in case other users encounter this?

Many thanks,


Hi Frazer,


We confused with the new video widget. We were trying to upload a video in the background section on the far right. We didn’t know we were meant to upload from within the widget. I hope that make sense.