Menu board items changes not updating on player

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1

Before completing please check that the time, date and timezone have been correctly set on the device running the Player.

To be completed by the original poster:

Player Version

Windows Version 4.0.4

Issue

Menu Board Items changes dosn’t update on Player only if Layout is check out and check in again.

2

Hi CNG,

May I ask for the needed information below to replicate the issue you are having with the Menuboards on your CMS 4.0.4?

  • What specific items in the Menuboard is not updating in the player (Category Name, Product Name, Images, etc.)
  • What version of Xibo for Windows are you using?
  • Short video of the issue, you can upload it here and provide me the download link for reference.
  • Could you please outline your steps to capture the issue and I will test on my end if I can replicate the issue?

I’d like to check with you the specific details of the issue since there was already a bug report already submitted for both the Category Name and Images not updating on the player and would like to confirm if the issue you are having is related to those already reported.

Hope to hear from you soon.

Kind regards,