Linux display is not capable of playing mp4 webm video (but win can)

Get Help Xibo Player for Linux
6

Thank you for installing Ubuntu 18.04.5, this should help us to narrow down what is causing this issue.
For reference I am also using Virtualbox for my Ubuntu machine:

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Please can you try the following:

  • Uninstall the Xibo player from with the snap remove xibo-player command.
  • Run sudo apt-get update to make sure you have all the latest updates for Ubuntu.
  • Run snap install xibo-player --channel=candidate
  • Configure your player as before. I’m not sure where you set your library location to but for reference I used the Documents directory.
  • Run snap refresh to make sure it’s up to date.

Once you have followed the above steps, can you try importing and scheduling the exported layout I have provided you in a private message. For reference, I’m using CMS 2.3.8.

Many Thanks.

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