Issue with sending commands from xibo cms to xibo player windows

[Mitro]

Hello everyone,

I’m having trouble with sending commands from xibo cms to xibo player windows.

Xibo CMS Version : 4.1.2
Windows Player Version : 4 R403.1
Non docker installation. (Installation guide that I followed : Here)
CMS OS : Debian 12

Xmr Status is connected from the windows player :

XMR service is running without any issue from the CMS :

Log error from the CMS when executing the command directly from the player administration page or with a Scheduled command :

Unable to Process Queue of Player actions due to 1 sur 1 actions ont échoué
Player action connection failed. E = Cannot seal message

Any ideas on how to solve the problem? Thank you in advance for your time.

[James_Den_Kaat]

I had a similar error using - I was using Xibo CMS 3. However, my issue was with openssl not supporting older encryption. I had to enable this in the openssl.cnf file.

The file is either /etc/ssl/openssl.cnf or /usr/lib/ssl/openssl.cnf on your server

Edit the file and look for line [provider_sect] and change to the following:

[provider_sect]
default = default_sect
legacy = legacy_sect

[default_sect]
activate = 1

[legacy_sect]
activate = 1

Save then reboot

Hope this helps

James