To resolve a 403 Forbidden error returned when trying to connect your Xibo for Windows player to your CMS, please can you follow these steps exactly as I described them.
Even if the box mentioned in these steps appears to be empty, you must still follow the exact instructions.
- In the Player options application shown in this screenshot, go to the advanced tab:
- Click into the
- Now hold the CTRL key and press A.
- Now press the Delete key.
- Now return to the Connect tab, enter your CMS URL and Key, then click the
- Restart the Xibo player options application.
You should now see a new status message saying:
Display is awaiting authorisationif this is a new player setup.
Display is Activeif the display has connected and is associated with an existing display entry in your CMS.
- Click the
Launch Playerbutton to complete the setup.