Get display to show up on CMS

[vinman]

Hi
I’ve set up one display and the name of it appears on my CMS so i can assign it a layout etc. However i’m trying to set a second display up, but i’m not sure how i did it the first time. How can i assign a name to my second display and have it show up on my CMS?
Thanks
from Victoria

[Peter]

Hi Victoria,

First you’ll need to connect your second display device to the CMS.

For Android device:
You’ll need Xibo for Android application (you can download it here http://springsignage.com/xibo-for-android/),
open this app, in top right corner click on “connect to CMS” -> enter your CMS address and CMS Key

For Windows player:
You will need windows player ( ) you can download it here http://xibo.org.uk/get-xibo/
Open Xibo Player Options and enter you CMS address and your CMS key

the CMS secret Key can be found in your CMS -> Administration->Settings

Best Wishes,
Peter

[vinman]

Hi. Thank you for the reply. I already have XIBO installed on the new client and have entered my CMS address and CMS key. Getting to that part was fine. The problem is that the display isn’t showing up when i log onto my CMS. In the CMS, when i go to Displays, it shows that i have one linked (call it 01) however my new display (call is 02) isn’t appearing. When i look at what 02 is showing, it’s only getting half the display, not the whole one. So something somewhere has linked as at least it’s getting half the display, but i’d like to assign my layout to it correctly and see if that sorts the issue out. That’s where my issue is because it isn’t showing up on my CMS.

If that doesn’t make sense do let me know It’s a hard thing to explain

[Peter]

Dear Victoria,

The second display may well have the same unique identifier as the first one. If that’s the case this post should help you:

I added a new Player and it went straight to "Display is active and ready to start"? I'm using an imaged/cloned version of Windows and all my Players show up as the same display in the Xibo CMS?

The Windows .net Player uses a combination of identifiers from the Windows operating system to generate a unique identifier to register your Players with the Xibo CMS. Sometimes, if the installation of Windows on the computer has been cloned or “imaged” by your IT Department or the device manufacturer, the identity generated can be the same, which means that multiple Players appear in the CMS as a single Display. If this occurs, you can adjust the identifier that’s generated in the Display ID …

If this isn’t it, could you provide us with screenshot of your issue? That way it should be clear what’s going on

Best Wishes,
Peter

[vinman]

Hi Peter
Thank you for the help. It looks like it was the display ID. Thank you for that It is now showing up on my CMS list. Although my issue now is that it’s pulling up an old background to display rather than the new one. Any ideas how i can get it to take the new one?? It has the correct layout now assigned to it and picks up the media on that layout, but won’t pick up the background

[vinman]

Nevermind There were some old settings knocking about on the laptop i was using. Managed to get it all up and running Thanks again for the help

[Peter]

Awesome, I am happy that everything is good now

Best Wishes,
Peter