I want to display the weather on a disposition but the region appears to be empty. Actually when I add a region with a Forecast IO and click on âRequest Forecastâ I get this (No data returned, please check error log.) error.
Without wanting to be facetious - have you checked the error log?
Joking aside, if the request forecast button doesnât return any data it is usually an indication that you are missing a php module or experiencing some other environment issue (like SSL certificates).
Hey!! Actually, I tried it but my log is empty, I already went to Preferences->Troubleshooting and set âLog Levelâ to audit, but even if I click on Save button, the âLog Levelâ value resets to âerrorâ.
I tried the steps of the link in your last comment, but it does not work yet.
Maybe with the log errors I would have a better idea about what to try, but without it Iâm kind of lost
I also turned the log on in the display by selecting âYesâ in the âEdition/Creationâ field of the edition window.
Sorry if some label names are incorrect but I have Xibo language set to Spanish.
Iâve replied to your message. It needs to go in a new thread as it has nothing to do with the Android client thread on which the reply was posted.
Additionally 1.7.3 should be released later today or during the day tomorrow which has the fix for your problem with proxy settings in it, so Iâd recommend waiting for that, upgrading, and then coming back to this when your environment is configured correctly.
Can you try going to the Fault page and setting debugging ON from there? It sounds like you have something rather wrong if you canât update settings either.
Your log shows that an API request is made by the CMS, but never returned - I suspect a fatal error. Can you switch your installation into test mode in the Settings and try the ârequest forecastâ tab again?