Facing Issue Touch Experience on Windows Player V306

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Hi…

I seem to be facing a stability issue when running Windows player Version 306 with CMS V3.0.1

Scenario :

  • We have developed an HTML page that is being relayed to the display via the URL widget.
  • The layout is FHD in portrait, and the content has been created accordingly.
  • Everything works great, however, we are unable to play any of the embedded videos on the page.

When we try to run the same content on Windows V1.8 along with CMS 1.8, the videos run just fine, however, the touch experience is sluggish and we have issues of touch not working properly, along with page zoom-in / out issues.

Same experience when using windows ver 2 along with cms v 2.

We are not experiencing video playback issues on the Android player, however unable to use Android as the CPU is too under powered to give us a satisfactory experience. Hence, the use of Windows CPU.

Would be grateful for any help.

Thanks,

C

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